Effective Date: April 24, 2026
Last Updated: April 24, 2026
ANA Property Maintenance Ltd. (“ANA Property Maintenance,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you visit anapm.ca, submit a quote request, contact us through social media (including Facebook, Instagram, and WhatsApp), or otherwise interact with our business.
By using our website, submitting a form, or contacting ANA Property Maintenance, you agree to the terms of this Privacy Policy.
1. Who We Are
ANA Property Maintenance Ltd. is a pressure washing and property maintenance company operating in Surrey, British Columbia, and surrounding areas of the Lower Mainland, Canada.
Contact:
ANA Property Maintenance Ltd.
Surrey, British Columbia, Canada
Website: https://anapm.ca
2. Information We Collect
We may collect the following types of information:
2.1 Information You Provide Directly
- Full name
- Phone number
- Email address
- Postal code or service address
- Details about the property or service requested (e.g., driveway, siding, deck)
- Photos or descriptions of the area to be serviced
- Any messages you send us via contact forms, Messenger, Instagram, WhatsApp, email, or phone
2.2 Information Collected Automatically
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our website
- Referring website
- Cookies and similar tracking technologies
2.3 Information from Advertising Platforms
When you interact with our ads on Facebook, Instagram, or other Meta platforms and submit a lead form, Meta may share with us the information you provided in that form (such as your name, phone number, and email), subject to Meta’s Data Policy.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your quote requests and inquiries
- To provide pressure washing and property maintenance services
- To contact you by phone, text message, email, or messaging apps about your quote or service
- To schedule appointments and send service reminders
- To process payments and invoicing
- To send promotional offers, updates, and marketing communications (you can opt out anytime)
- To improve our website, services, and customer experience
- To comply with legal obligations
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:
- Service providers: Third-party vendors who assist us with business operations (e.g., payment processors, scheduling software, email providers) under strict confidentiality agreements.
- Advertising platforms: Meta (Facebook/Instagram), Google, and similar platforms for advertising performance measurement and retargeting.
- Legal requirements: If required by law, court order, or government request.
- Business transfers: In the event of a merger, acquisition, or sale of business assets.
5. Cookies and Tracking
Our website uses cookies and similar technologies (including the Meta Pixel and Google Analytics) to analyze website traffic, remember preferences, and improve advertising effectiveness. You can disable cookies in your browser settings, but some parts of the site may not function properly.
6. Your Rights
Under the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- File a complaint with the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner for BC
To exercise any of these rights, contact us at the details below.
7. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
8. Data Retention
We retain personal information only as long as necessary for the purposes for which it was collected, to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests about this Privacy Policy or how we handle your personal information, please contact:
ANA Property Maintenance Ltd.
Email: info@anapm.ca
Phone: [INSERT ANA PHONE NUMBER]
Website: https://anapm.ca
Address: Surrey, British Columbia, Canada
This Privacy Policy complies with the requirements of Meta (Facebook/Instagram) Lead Generation advertising, Canadian PIPEDA, and BC PIPA privacy legislation.